" Drucker's suggested changes are as follows: a) Workers should be treated as assets, "not as liabilities to be eliminated," Drucker asserted in the 1950s, and was the first to put forth that philosophy; b) Also in the 1950s, Drucker originated the view of the corporation "as a human community" which should be build "on trust and respect for the worker" and not just a "machine" to produce profit; for this idea, Drucker achieved "an almost God-like reverence among the Japanese"; c) Another notion which Drucker put forth in the 1950s was that "there is no business without a customer," and simplistic though that may appear to be, it was widely embraced and "ushered in a new marketing mindset," Byrne emphasized; d) Drucker presented another simple but profound concept in the 1960s, according to Byrne; "long before others" Drucker emphasized the importance of "substance over style."
Summary of the Ideas Presented
There are valuable lessons for all companies to learn in terms of changes that should be and could be implemented before the downslide begins. This paper reviewed the fact that very few foreign countries embrace America's management strategies (and in the process the paper revealed that countries like Japan and Holland, for example, don't rely so heavily on raises and workers pushing to get higher into the company's culture)....
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